Unless otherwise stated, most products made and sold by Good Ideas Inc. are supplied with a 1-year limited manufacturer's warranty on parts and labor. Good Ideas Inc. warrants to the original purchaser that its products shall be free from manufacturing non-conformances that affect product performance for one (1) year after the date of delivery. Good Ideas Inc.'s obligation under this warranty is expressly limited to supplying replacement parts and labor for or replacing, at its option, any product that is, in the sole discretion of Good Ideas, Inc. found to be defective.
Upon Good Ideas Inc.'s request, the purchaser shall return products or parts for which an original purchaser makes a warranty claim within 14 days. Good Ideas Inc. will supply a label with prepaid freight for the returned item.
Any improper use, alteration, or repair to a product by the user or unauthorized service provider that in Good Ideas Inc.'s judgment affects the item materially and adversely shall void this warranty. Any repair of Good Ideas Inc.'s products using parts not provided or authorized by Good Ideas, Inc. shall void this warranty. No employee or representative of Good Ideas, Inc. is authorized to change this warranty in any way. Normal wear and tear to the product and failure to properly maintain and care for the item do not constitute a claim.
This statement constitutes Good Ideas Inc.’s entire product warranty. GOOD IDEAS INC. MAKES NO OTHER WARRANTY OR REPRESENTATION EITHER EXPRESSED OR IMPLIED, EXCEPT AS SET FORTH HEREIN. THERE IS NO WARRANTY OF MERCHANTABILITY, AND THERE ARE NO WARRANTIES OF FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL GOOD IDEAS, INC. BE LIABLE HEREUNDER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN ANY MANNER RELATED TO SALES OR USE OF ANY SUCH EQUIPMENT.
To make a warranty claim, please contact our customer service department within 1-year of product delivery at (866) 595-4332 or email firstname.lastname@example.org. Please retain your original proof of purchase or receipt as it may be required to process a warranty claim