Good Ideas Warranty Policy

Unless otherwise stated, most products made and sold by Good Ideas are supplied with a 1-year limited manufacturer's warranty on parts and labor. Good Ideas warrants to the original purchaser that its products shall be free from manufacturing non-conformances that affect product performance for one (1) year after the date of delivery. Good Ideas obligation under this warranty is expressly limited to supplying replacement parts and labor for or replacing, at its option, any product that is, in the sole discretion of Good Ideas found to be defective.  

 

Upon Good Ideas request, the purchaser shall return products or parts for which an original purchaser makes a warranty claim within 14 days. Good Ideas will supply a label with prepaid freight for the returned item. 

 

Any improper use, alteration, or repair to a product by the user or unauthorized service provider that in Good Ideas judgment affects the item materially and adversely shall void this warranty. Any repair of Good Ideas products using parts not provided or authorized by Good Ideas shall void this warranty. No employee or representative of Good Ideas is authorized to change this warranty in any way. Normal wear and tear to the product and failure to properly maintain and care for the item do not constitute a claim. 

 

This statement constitutes Good Ideas entire product warranty. GOOD IDEAS MAKES NO OTHER WARRANTY OR REPRESENTATION EITHER EXPRESSED OR IMPLIED, EXCEPT AS SET FORTH HEREIN. THERE IS NO WARRANTY OF MERCHANTABILITY, AND THERE ARE NO WARRANTIES OF FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL GOOD IDEAS BE LIABLE HEREUNDER FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN ANY MANNER RELATED TO SALES OR USE OF ANY SUCH EQUIPMENT. 

 

To make a warranty claim, please contact our customer service department within 1-year of product delivery at (866) 595-4332 or email customerservice@goodideasinc.com.  Please retain your original proof of purchase or receipt as it may be required to process a warranty claim