FAQ

General

What are Good Ideas products made of?

We make nearly all of our own products using LLDPE or Polyethylene. Some of our accessory items are made of metal or other organic materials. If you have a question about a specific product, check the product page on our site for more information.

Where are Good Ideas products made?

Almost all products made by Good Ideas are produced in Lake City, Pennsylvania. Some of our products are imported, however. If you have a question about a specific product, please contact Customer Service at customerservice@goodideasinc.com.

Is there BPA (Bisphenol A) in any of your plastic products?

No. None of the parts that Good Ideas produces contains BPA.

What is the warranty for Good Ideas products?

Most products made by Good Ideas have a 1-year limited manufacturer's warranty on parts and labor. Our complete warranty policy can be found here.

What is the Good Ideas return and refund policy?

If you ever receive an incorrect product or an item that is defective or damaged please contact our customer service team for a return authorization number.  We also accept product returns for items purchased directly from Good Ideas for a period of 30 days from receipt.  Please see our complete refund and return policy for more details and instructions on requesting a return authorization.